Delivery

Opiqo personalised products are custom made to order. We will make your order according to your specifications before dispatching it.

A more precise delivery estimate is available in the Cart or Checkout that is tailored to your postcode.

For a guide on how long it will take after placing your order until you receive the goods, see the table below.

For deliveries within Australia, please click here to track your package.

Sorry, we do not currently offer tracking on international orders.

Yes, we deliver to PO Boxes anywhere in Australia.

If you are not at home at the time of delivery the delivery driver may leave the parcel in a safe location. If the driver is not confident they can leave your order in a safe location they will either leave a note, send an sms or notify you via their app (if you have an account) with instructions on how you can collect your order.

If you need your order in a real rush, you can select “Rush Order” from the shipping options. This includes express production and express post.
Refer to the “Rush” section below for pricing and delivery ETAs.

For those customers who want to call in, we offer a customer pick up option. This option is free of delivery charges however a minimum spend applies. We offer Standard and Rush Customer Pickup options. To view minimum spend amount and pickup time frames refer to "Customer Pickup" & "Customer Pickup Rush" sections below.

If you have provided your mobile number then you will receive an SMS when your order is ready, otherwise one of our friendly Customer Service Team will contact you by email or phone to let you know it is ready to collect.

Our pick up address is 1352 Ferntree Gully Road, Scoresby, VIC 3179.

Customer pick-ups are available from Monday to Friday from 7am - 8pm.

Please note,

USA delivery is only available from opiqo.com
UK delivery is only available from opiqo.co.uk
Singapore delivery is only available from opiqo.sg
NZ delivery is only available from opiqo.co.nz

Please note that the recipient will be responsible for payment of any applicable duties or taxes for orders delivered to any country other than Australia, UK, USA or EU countries.